Terms & Conditions
These terms apply to all services provided by Balloon Gift Boutique & Events.
Bookings & Payments
A booking is confirmed once a deposit has been received.
Full payment must be made prior to installation, unless otherwise agreed in writing.
Deposits are non-refundable and secure your date and materials.
Cancellations
Cancellations must be made in writing.
Deposits are non-refundable.
Payments made beyond the deposit may be transferable at our discretion.
Installation & Collection
Clients must ensure safe and suitable access to the venue.
We are not responsible for damage caused after installation due to weather, venue conditions, or third-party interference.
Where hired items are provided, these remain the property of Balloon Gift Boutique & Events and must be returned in agreed condition.
Liability
We accept no liability for injury or damage resulting from misuse of balloons or decorative installations.
Children must be supervised at all times around balloon installations.
Design & Creative Control
All designs remain at the discretion of Balloon Gift Boutique & Events unless otherwise agreed.
Minor variations may occur due to stock availability or seasonal materials.